Privacy policy
ÉVRENNE — Privacy Policy
Last updated: October 2, 2026
Privacy, with clarity.
At ÉVRENNE, the details you share with us are part of the trust behind every interaction.
ÉVRENNE operates this website and store, including the information, content, features, tools, products and services made available through it (collectively, the “Services”). Our store is powered by Shopify, which provides the commerce infrastructure that allows us to offer the Services.
This Privacy Policy explains how we collect, use and disclose personal information when you visit our website, shop with us, interact with the Services or communicate with ÉVRENNE.
If this Privacy Policy conflicts with our Terms of Service regarding the collection, processing or disclosure of personal information, this Privacy Policy will control.
By accessing or using the Services, you acknowledge that you have read and understand the practices described below.
01 — Information we collect
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably be associated with an individual.
Depending on how you interact with ÉVRENNE, where you live and what applicable law permits, we may collect or process information including:
- Contact information — such as your name, email address, billing information, shipping information and other details you provide when placing an order or contacting us.
- Payment and transaction information — including payment details, payment confirmations, purchases, returns, cancellations and other transaction information.
- Account information — including account credentials, preferences and settings where applicable.
- Shopping activity — including products you view, place in your cart, save or purchase.
- Communications — information you provide when contacting ÉVRENNE or requesting customer support.
- Device information — including your browser, device, network connection, IP address and other identifiers.
- Usage information — including information about how and when you browse, navigate and interact with our Services.
02 — Where information comes from
We may receive personal information:
- directly from you;
- automatically when you use our website or Services, including through cookies and similar technologies;
- from service providers working on our behalf;
- from business, advertising or technology partners; and
- from other third parties where permitted by law.
03 — How we use your information
We may use personal information to:
Provide your ÉVRENNE experience.
This includes processing payments and orders, arranging fulfillment and shipping, managing returns, remembering preferences, maintaining accounts where applicable, providing customer support and improving the shopping experience.
Communicate with you.
We may use your information to answer questions, provide customer service and send transactional communications concerning your orders or account.
Marketing and advertising.
Where permitted, we may use information to provide marketing and promotional communications and to deliver or help measure advertising, including advertising informed by your interactions with ÉVRENNE and other online activity.
Security and fraud prevention.
We may process information to protect our customers and Services, authenticate activity, maintain a secure shopping experience, detect fraud and investigate potentially illegal, unsafe or malicious activity.
Legal and regulatory purposes.
We may use information where necessary to comply with applicable laws, respond to valid legal requests, protect our rights, resolve disputes or enforce our policies.
04 — When information is shared
We may disclose personal information when reasonably necessary to operate ÉVRENNE, including:
- to Shopify and service providers supporting areas such as payments, technology, analytics, customer support, storage, fulfillment and shipping;
- to advertising and marketing partners that help us provide and measure marketing;
- when you request or authorize a disclosure;
- within an affiliated corporate group, where applicable;
- in connection with a business transaction such as a merger, acquisition, restructuring or bankruptcy; or
- where disclosure is necessary to comply with law, valid legal process, protect our Services or enforce our rights.
Depending on where you live, applicable law may give you the right to opt out of certain sharing or processing for targeted advertising.
05 — Shopify
ÉVRENNE is powered by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our Services so that it can provide and improve the commerce services supporting our store.
Information submitted through ÉVRENNE may therefore be transmitted to Shopify and other service providers, including providers located outside your country of residence.
Certain Shopify features may also use information about your interactions with ÉVRENNE, other merchants and Shopify to provide enhanced commerce and advertising functionality.
For processing undertaken by Shopify for its own purposes, Shopify is responsible for that processing and for applicable privacy requests concerning it.
You can learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
06 — Third-party websites
Our Services may contain links to websites or platforms operated by third parties.
Once you leave ÉVRENNE, the privacy, security and terms of those third-party services are governed by their respective policies. We are not responsible for the privacy or security practices of websites or platforms we do not control.
Information you choose to make public or semi-public through social networks or other third-party platforms may also be visible and used by others according to those platforms' practices.
07 — Children's privacy
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or guardian and believe a child has provided personal information to us, contact us at care@evrennebeauty.com to request its deletion.
As of the effective date of this policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy law, personal information belonging to individuals under 16.
08 — Security & retention
We use measures intended to protect personal information, but no security system or method of transmission can be guaranteed to be completely secure.
Please avoid sending sensitive or confidential information through unsecured communication channels.
How long we retain information depends on why it was collected and our legitimate operational and legal needs, including providing Services, maintaining records, complying with legal obligations, resolving disputes and enforcing agreements.
09 — Your privacy choices
Depending on where you live, applicable law may provide rights concerning your personal information, including the right to:
- access or know what personal information is maintained about you;
- request deletion;
- correct inaccurate information;
- obtain a portable copy of certain information; and
- opt out of certain sales, sharing or processing for targeted advertising.
These rights are not absolute and may apply differently depending on your jurisdiction and circumstances.
Where required, we may need to verify your identity before fulfilling a request. You may also be permitted to use an authorized agent, subject to appropriate verification.
We will not discriminate against you for exercising applicable privacy rights.
Where supported, Global Privacy Control signals may automatically be treated as an opt-out request for the browser or device sending the signal. You can learn more from Global Privacy Control.
For privacy choices relating to data processed by Shopify, you may also use the Shopify Privacy Portal.
10 — Communications
If you receive promotional emails from ÉVRENNE, you can unsubscribe using the unsubscribe option provided in those communications.
Even after opting out of promotional communications, we may continue sending non-promotional messages necessary to service your orders, account or relationship with us.
11 — International transfers
Personal information may be transferred, stored or processed outside the country where you live.
Where legally required for transfers from the European Economic Area or United Kingdom, appropriate recognized transfer mechanisms may be used, including applicable Standard Contractual Clauses or equivalent legally recognized safeguards.
12 — Questions & complaints
If you have questions or concerns about how ÉVRENNE handles personal information—or would like to exercise an applicable privacy right—contact us at:
Depending on where you live, you may also have the right to appeal a decision concerning a privacy request or submit a complaint to the applicable data protection authority.
13 — Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal and regulatory requirements.
When we do, we'll publish the revised policy and update the “Last updated” date. Additional notice will be provided where required by law.
ÉVRENNE
Beauty in a new light.